Reviewed and updated April 2026 by Rohit Verma (BVPI editorial team). Data verified against official sources and real-world testing.
NordVPN Not Working: How to Fix Review
**Affiliate Disclosure:**Some links on this page are affiliate links. We may earn a commission at no extra cost to you.
Get 67% OFF NordVPN
The #1 VPN for India - Fast speeds, works with Netflix US, Hotstar & more
Key Features or Common Issues
NordVPN is a popular choice among VPN users in India due to its robust security features, fast speeds, and extensive server network. However, several common issues may affect its performance:
**Connection Issues:**Difficulty in establishing a connection to the VPN server.**Slow Speeds:**Reduced internet speeds when connected to the VPN.**Geolocation Problems:**Inability to access region-restricted content on platforms like Netflix or Hotstar.**DNS Leaks:**Potential exposure of your IP address and online activities.**App Crashes:**The NordVPN app may crash or fail to load on specific devices.
Step-by-Step Instructions to Fix Common Issues
Connection Issues
If you’re unable to connect to NordVPN, try the following steps:
- Check your internet connection. Ensure that your ISP (Jio, Airtel, Vodafone, BSNL) is working properly.
- Restart the NordVPN app and your device.
- Select a different server. Sometimes, a specific server may be down or overloaded.
- Change your VPN protocol in the app settings. Switching between IKEv2/IPsec and OpenVPN can resolve connectivity issues.
Slow Speeds
If you’re experiencing slow speeds while using NordVPN, consider the following fixes:
- Connect to a server closer to your geographical location for improved speeds.
- Try using a wired connection instead of Wi-Fi to reduce latency.
- Disable unnecessary background applications that may be consuming bandwidth.
- Check for any bandwidth throttling by your ISP. Some ISPs, especially in India, may limit speeds for VPN traffic.
Geolocation Problems
To overcome geolocation restrictions on streaming services, you can:
- Connect to a server in the specific region where the content is available. For instance, if you want to access US Netflix, choose a US server.
- Clear your browser’s cache and cookies to remove any stored location data.
- Use NordVPN’s specialty servers, such as “Obfuscated Servers,” to bypass strict geo-blocks.
DNS Leaks
To prevent DNS leaks that could expose your online activities:
- Enable the “Kill Switch” feature in the NordVPN settings to ensure that your internet connection is cut off if the VPN fails.
- Use NordVPN’s DNS servers by ensuring that the “DNS Leak Protection” feature is activated.
- Run a DNS leak test using websites like dnsleaktest.comto ensure your real IP is not exposed.
App Crashes
If the NordVPN app crashes frequently, follow these solutions:
- Ensure that your app is updated to the latest version. Outdated apps can often lead to crashes.
- Reinstall the app to eliminate any corrupted files or settings.
- Check your device’s compatibility with the NordVPN app and ensure it meets the system requirements.
Get NordVPN — 70% OFF + 3 Months Free
Used by 15M+ users. 30-day money-back guarantee.
🔒 Our #1 VPN Recommendation
NordVPN — Best Overall VPN for India. Tested from India, starting at ₹279/mo.
Tips Specific to Indian Users
Working with Indian ISPs
Indian ISPs, such as Jio, Airtel, Vodafone, and BSNL, may have restrictions or throttling measures in place. Here are some tips for Indian users:
Another great option to explore is Surfshark, the budget champion. At just ₹145/month, it offers unlimited device connections and reliable performance, particularly for families who want to stream and game across multiple devices simultaneously. I’ve found its Mumbai servers work well for accessing region-locked content without compromising on speed.
If you’re facing issues with NordVPN, you might want to consider ExpressVPN, the fastest VPN available. I’ve tested it extensively in Mumbai and found it to deliver impressive speeds, making it ideal for gaming and streaming content on platforms like Hotstar and Netflix US without lag or buffering.
If you’re working remotely and rely heavily on secure connections, investing in a VPN like NordVPN is crucial. However, to enhance your online experience, consider using NordVPN for security at just ₹2,499 per year, which not only protects your data but also provides access to geo-restricted content.
While troubleshooting NordVPN, it’s essential to also consider your overall online security. Using a reliable password manager can help keep your sensitive information safe while you navigate your VPN issues. I recommend trying NordPass for password security to complement your online safety measures.
- Use NordVPN’s “Obfuscated Servers” to prevent your ISP from detecting and throttling your VPN usage.
- Contact your ISP if you face consistent disconnections. They may help you identify any issues on their end.
- Consider switching ISPs if you frequently face poor service with your current provider, as some ISPs are more VPN-friendly than others.
Accessing Streaming Services
To smoothly access popular Indian streaming services like Hotstar, Zee5, and Amazon Prime Video, follow these guidelines:
- Connect to a local server in India to access regional content.
- Try different servers if you encounter issues with specific content. Not all servers may work with every streaming service.
- Disable WebRTC in your browser settings to avoid IP leaks while streaming.
Security Considerations
While using NordVPN, it’s essential to prioritize your online security:
- Always keep your VPN application updated to benefit from the latest security protocols and features.
- Enable the Threat Protection feature to block malicious websites and ads, enhancing your browsing security.
- Use strong, unique passwords for your VPN account and enable two-factor authentication if available.
- Regularly check for any data breaches related to your email address using services like Have I Been Pwned.
Alternative Solutions or Recommendations
Alternative VPN Services
If NordVPN continues to cause issues after troubleshooting, consider these alternative VPN services:
**ExpressVPN:**Known for its speed and reliability, making it a great alternative for streaming and browsing.**Surfshark:**Offers unlimited device connections, making it suitable for families or multiple devices.**CyberGhost:**User-friendly interface with specialized servers for streaming services.
Seeking Technical Support
If you still face issues, reach out to NordVPN’s customer support for personalized assistance. They provide 24/7 live chat support to help with any technical problems.
By following these troubleshooting tips and recommendations, you can enhance your NordVPN experience and ensure uninterrupted and secure browsing in India.
Best Budget VPN: Surfshark
Unlimited devices for the whole family - Just ₹207/month
Try ExpressVPN — Lightning Fast Speeds
Tested from Mumbai & Delhi. Best for streaming.
Frequently Asked Questions
Why is my VPN not working?
How to fix VPN on Jio/Airtel?
Should I reinstall the VPN?
Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.
Is my ISP blocking VPN?
Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.
Related reading
Explore these in-depth guides from our editorial team:
- Top VPNs for iPhone in India 2026: Best Picks for Security
- Atlas VPN Not Working? Complete Fix Guide India 2026
- PureVPN vs Mullvad: VPN Comparison India 2026
- Top Surfshark Alternatives in India: Best VPNs Reviewed
- Proton VPN for PUBG: Low Ping VPN Guide 2026…
Sources & further reading
For more depth on these topics, these authoritative sources are worth bookmarking:
- NordVPN PwC Audit — authoritative reference.
- EFF VPN Guide — authoritative reference.
- Privacy Guides VPN — authoritative reference.
Last verified April 2026.